Michaela Gaffney, Office Manager
Michaela will always greet you with a smile, and you can be certain that she will get the job done. Efficient, hard working, and super competent, there isn’t a problem she won’t cheerfully tackle. Michaela ensures that all aspects of the practice run smoothly, from keeping the schedules accurate to keeping us stocked with tea and coffee.
Casey Dohse, New Client Coordinator
If you call us in the morning, Casey will be your first contact at Westside. She handles most of the intakes, and has made an art out of the process of matching each client to the right therapist. Casery’s calm vibe helps to keep things running smoothly even on those days when calls, emails, and people are pouring in all at the same time
Jodi DeRoches, Full Revenue Cycle Manager
Jodi manages all things financial. She handles insurance and client billing, and oversees all aspects of payments. Whatever your questions about your account, she’ll have the answer for you in no time.
Ben Heinrichs, LPC, HIPPA security/Privacy Officer
Ben monitors all aspects of operations in the practice, to ensure the highest level of confidentiality is preserved at all times, protecting your private health information against all possible breaches. As he does with all his ventures, Ben brings high standards, a keen eye, and boundless energy to this undertaking. Be assured, he is in the background training staff, refining policies, and checking all procedures with your well-being in mind.